Plug in. Add your videos. Watch them play.
Made for anyone with a laptop. You don't need to be good with tech.
- 01
Plug it into a computer
Use the USB cable in the box.
- 02
Add your videos
Some phone videos need a quick conversion first. Our setup guide shows exactly how, step by step.
- 03
Start playback
Unplug it, set it on its stand and start playback.
What you're getting
What's in the box
The Heirloom Orb, its display stand and a USB cable.
How you add videos
From a computer, using the USB cable. Some videos need converting to the orb's format first. The setup guide covers it.
Sound
Built-in speaker.
Power
Rechargeable. Charges with the included USB cable.
Size
About 7 cm (2.75 in) across, roughly the size of a tennis ball. It fits in the palm of one hand.
Before you order
How do I add videos?
Plug the orb into a computer with the USB cable in the box and copy your files across. Some phone videos need to be converted to the orb's format first. Our setup guide shows you how.
Do I need Wi-Fi, an app, or a subscription?
No. There's no app, no Wi-Fi, and no monthly fee.
Can I load videos straight from my phone?
Not directly. Move the videos to a computer first, then copy them onto the orb.
Can I change the videos later?
Yes. Plug it back in and swap the files whenever you like.
Do you offer free shipping?
Yes. US orders ship free. International shipping rates are shown at checkout before you pay.
How long does US shipping take?
US orders typically arrive in approximately 7–14 days, and we email you tracking when your order ships. We don't promise delivery by a specific date, so if you need it by a certain day, email us before you order.
Do you ship internationally?
Yes, to supported countries. International shipping rates are shown at checkout before you pay. Free shipping applies to US orders only.
What is your guarantee?
Every order is covered by our 60-Day Guarantee, which starts on the day your order is delivered. If it arrives damaged or doesn't work, we'll replace it or refund you. If you change your mind, you can return it within 60 days for a refund (you pay return shipping). See the full return policy.
Can I choose different colors in a bundle?
Yes. When you pick 2 or 3 orbs, you choose the color of each orb separately.
More answers on our FAQ page.